Customer story

Real Teams Making Real Work Move

See how Raju Law uses OurOpero to manage a growing case workload from one connected workspace.

Read The Raju Law StoryRLRaju Law, immigration practice
1,060+
Active Cases Managed
3
Platforms Replaced
50,000+
Rows Migrated
Same Day
Time To Go Live

Measured inside the Khulna Technologies group, from Raju Law's own workspace.

Real results

High Volume Case Management Made Simpler

Raju Law manages more than 1,060 active cases through OurOpero. The team replaced three separate platforms with one workspace where casework stays visible.

“We replaced a spreadsheet, a task board, and a file drive with one workspace, and finally have every case in one place.”
RLRaju LawOperations Lead, Immigration Practice
The workspace

Casework Finally Has One Home

Raju Law needed more than another place to store work. The team needed a workspace where case information could stay connected to the work happening around it.

With OurOpero, tasks, case updates, documents and team communication stay within the same workspace.

The migration

50,000+ Rows Moved In One Day

Moving years of data from another CRM was expected to take most of the week.

The team moved more than 50,000 rows across a wide range of columns. Historical tasks could be imported without reshaping the data first.

The team was live the same day.

“Instead we were live the same day”
NNajib

CRM Migration Without The Long Wait

The migration gave the team another important benefit. They could export their records back to Excel whenever they needed them.

That meant the team could move its work into OurOpero while still keeping access to its data.

50,000+
Rows Migrated
Same Day
Time To Go Live
10% Faster
Reported By Sadman Saleheen
Team onboarding

Faster Onboarding For New Trainees

A new team member should not need several sessions just to learn where work lives.

Tahiat used to spend multiple sessions helping new trainees become comfortable with the previous CRM. With OurOpero, one walkthrough of the boards and filters was enough for them to start working independently.

“They're working on their own by the afternoon”
TTahiat
Workspace organization

Clearer Work With Smarter Board Views

As the workspace grows, finding the right work can become difficult.

George uses board grouping with filters and saved views to move from the full workspace to the specific work he needs.

  1. 1Group Your BoardsKeep related work together
  2. 2Filter Your WorkFind the information you need
  3. 3Save Your ViewsReturn to the views you use most
Daily work

Better Visibility Across Every Case

The team noticed the difference in its everyday work.

K

Khandakar found it easier to access information without searching through different places.

MA

Md. Arshadul Haque found it easier to track responsibilities and follow up on pending work.

SS

Showmik Shams highlighted the clearer view of case momentum during periods of heavier workloads.

Customer voices

What Raju Law Says About OurOpero

The strongest changes are often the ones people notice during ordinary work.

“What I appreciate most about OurOpero is how easy it is to access information when I need it”
KTKhandakar Tahsin AhmedAssistant Case Manager
“OurOpero has been particularly helpful in improving accountability within our team”
MAMd. Arshadul HaqueAssistant Case Manager
“I really like how OurOpero makes collaboration across the team more seamless”
RARishat Ara NoorAssistant Case Manager
Data control

Secure Case Management With Flexible Access

A connected workspace still needs clear control over who can see what.

OurOpero gives teams permissions that can reach from the workspace down to a single column. Teams can also export a full copy of their records whenever they need one.

What stays true for every firm

  • You control who sees whatPermissions from the workspace down to a single column.
  • Take it with youExport a full copy of your records whenever you need one.
Read our security commitments
The bigger picture

One Workspace For Growing Casework

Raju Law started with a practical problem. Its work was spread across different places.

The team moved that work into OurOpero and built a workspace around how its people actually manage cases.

The result is a clearer way to see the work without adding another layer of complexity.

Get started

Start With A Workspace Built For Real Work

See how OurOpero can fit the way your team works.